Maintenance Plans
Have Peace of Mind
One of the most overlooked aspects of owning a computer system or a complete network is the need for routine maintenance. Without regular attention, systems will degrade over time causing errors and often unexpected downtime that can costs thousands of dollars both in time lost and money spent.
At JC IT PROS, we offer a proactive approach to this problem by offering monthly support plans that address the need for routine and systematic care through both on-site visits and remote administration of your key systems and infrastructure.
If you have an existing network but can't afford full-time on-site support staff, then we have a solution for you! We can provide IT support services to your business on a contract basis to meet your support needs while maintaining control of your expenses. Many issues can be solved by using our patented suite of safe and secure remote administration and monitoring tools. This allows us to address your issues in a very timely manner with the need for trip charges or on-site visits in most cases.
Simply put, remote administration is the ultimate network support tool for any size business. It is a time and money saving technology that provides complete support and administration of your network that is just a phone call away!
In addition with remote administration, you get the peace of mind knowing that your network is constantly being monitored. On a daily basis we do a comprehensive review of your system and server error logs, verify that your backups completed successfully and monitor overall network health and status.
We thoroughly track your network statistics that allow us to monitor trends relating to network traffic, bottlenecks and safeguard data storage. We can also monitor how applications are being used on your network. With this information, you can make informed decisions regarding software licensing making sure you and your company are compliant with software usage agreements.
Additionally through our proactive monitoring capabilities we can assure that your core systems are up to date with the latest security patches, revisions and fixes available. This gives you the guarantee that your network operating systems are always current and performing optimally.
Let us help you...call us today for more information!